Support tickets, in Freshsales
View the list of tickets, their details and the email conversation with agents from within Freshsales. Feel the pulse of your customers - whether they are likely to upgrade, renew or make a purchase - and plan your sales conversations accordingly.
Resolve tickets from the CRM
Change the ticket status, assign tickets, create tickets and update any field property from Freshsales. Add notes to keep your support team in sync with the latest happenings. Learn more