All insights on a single screen

Information is key to close any deal. With Pipedrive, our salespeople used to spend a lot of time before the call to analyze the prospect's need and behaviour using multiple sources. Today Freshsales provides all those insights in a single screen enabling us to move quickly and close deals easier.


What makes Freshsales a better alternative to Pipedrive? Let’s look at some facts.

Contact Management

While Pipedrive lacks the ability to reduce manual data entry -- the pressing problem for most sales reps. Freshsales, on the other hand, automates most of your sales reps everyday activities such as capturing leads from website, enriching them with social profile information, and assigning them to the right sales person.

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Lead to contact & account conversion
Auto enrich profiles
Create sales territories
Lead assignment rules
Visual deal pipeline by stages
Lead Scoring

With a lot of leads in your CRM, your sales team should focus their time and effort on the promising ones. Freshsales intelligently surfaces your hot leads by scores based on their buying signals -- on website, in-app and email, the sophistication that Pipedrive lacks.

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Score by lead property
Score by website, in-app and email behavior
Email Management

Freshsales email management has everything you need to seamlessly send emails from within the CRM. Whether it’s Gmail integration (or integration with other email clients), creating personalized email templates, scheduling bulk sales campaigns, tracking email open and click responses, you name it, Freshsales has it.

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Conversation history view
Send sales campaigns
Emails awaiting response view
Shared inbox view of sales emails
Email tracking & scheduling
Personalized email templates
Built-in Phone

With Freshsales built-in phone, you don’t have to go through the hassle of integrating a phone system with your CRM anymore. You can buy phone numbers of various countries, assign them to sales reps and have them call your leads and contacts. What’s more, the call conversations are automatically logging and linking to the right lead/contact.

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Built-in phone system
Auto log conversations
Buy local/toll-free phone numbers
Behaviour Analytics

Before calling prospects your sales team needs context to build trust and rapport with the leads. Freshsales intelligently tracks every sales interaction, buyer’s journey and behavior on website and product, giving your sales reps the context for relevant conversations.

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Track website visitors
Track web application events
Document Management

Freshsales lets you manage sales documentation like price quotes, proposals, invoices, etc.,) by creating a document repository and sharing files with your team.

Manage and share documents
Link documents from Google Drive, Dropbox

While both Freshsales and Pipedrive come with reporting capabilities, the latter lacks the ability to create custom reports, export and share them with your team.

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Create custom reports
Export reports in other format

Email, phone and chat support is free in Freshsales from day one, while it comes with a price tag for Pipedrive.

Free email, phone and chat support

Still not convinced? Here are a few more reasons to switch

All features under one roof
Built-in Phone and Email
API access at zero cost
Minimal data entry
Highly customizable
Affordable pricing

Don’t go through the hassle of integrating Pipedrive and 4 other tools

Try Freshsales Today