Freshsales is simple, integrated, less expensive and most relevant for SMBs
Freshsales has a clear and intuitive UI with built in phone, email, Google calendar, user behavior tracking and more, so sales reps don’t have to leave the CRM. Salesforce is an expensive option with separate paid add ons for Gmail integration, Calendar integration, API access and 24x7 support and training. In addition to being expensive, Salesforce is clunky and requires dedicated resource to customize it to fit business needs. Check out the comparison below and why Freshsales is a better alternative.