• Email Tracking System

    Find out who is most interested in what you’re selling with smart email tracking.

Get smarter with email

As a salesperson you send thousands of emails to your leads each day. In order to engage with them better, you need to know if your prospects have opened and read your emails.

Email Tracking in Freshsales CRM gives you insights on what happens after you send the email -- whether it was opened, clicked or bounced, when and how many times -- so you can effectively engage with prospects who are most interested in what you’re selling. The tracked emails also appears in the activity stream of the record’s page.

View the conversation history with leads and contacts

Instant email notifications

Freshsales gives you real-time email notifications when the emails that matter to you get opened and clicked, letting you connect at the right time.

Real-time notifications on email opens and link clicks

Insightful email analytics

See which emails are getting the most clicks and open rates, and which ones to modify or discard by tracking email template metrics.

Email opens and click metrics for email templates

Easily enable/disable email tracking

Track only the emails you care about with a single click from Freshsales. The CRM gives you instant notifications when the email is read or clicked.

Enable/display email tracking in compose window

Email Template

Create and save your well-crafted personalized emails as templates and send emails faster.

Email Scheduling

Schedule emails at a date and time when your customers are most likely to read them.

Sales Campaigns

Reach out to a large group of prospects within seconds by sending personalized bulk emails.

Over 3000 Happy Customers

  • "Our salespeople used to spend a lot of time before the call to analyze the prospect's need and behaviour using multiple sources. Today Freshsales provides all those insights in a single screen enabling us to move quickly and close deals easier."
    Pradeep K
    Founder & COO, Niyati Technologies Pvt. Ltd.
  • "I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshsales; I had a suggestion for the software and the support team immediately jumped on a call with me to figure out a solution."
    Dylan T Eagle
    Business Development, PRO Lighting Group, INC.
  • "Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just hit the ground running."
    Chris Gaulin
    President / Chair at The Gaulin Foundation