• SaaS CRM Software

    Built-in phone, integrated email, deal pipeline management, contact management, lead scoring and more, in one hassle-free CRM package.

All-in-one sales platform

If you have a SaaS business, chances are you’d be receiving a high volume of leads each day. While you use a CRM to manage your contacts, you’d probably be juggling between a phone system, email client and other sales tools to get things done. Freshsales is a SaaS CRM software that helps you manage your leads from sign ups to closure. Freshsales not only let’s you manage your contacts, and schedule tasks and appointments, but also lets you send emails, make phone calls, manage deals, and generate reports, all from the CRM.

Best CRM software with contact, deal and report management

Holistic view of customer’s sales interactions

One of the most important insight to know if a prospect is genuinely interested in what you’re selling is to track their interaction on your website and product. Freshsales has sales activity tracking that shows the pages that piqued your prospect’s interest, the actions performed -- signups, downloads and feature adoption -- on each page. These insights help you make meaningful, relevant conversations, plan your next best actions and move your prospects up the sales ladder.

Customize events to track customer’s behavior on website, product and email

Data-driven insights with advanced visual reports

A SaaS business needs advanced reporting that gives them insights into sales trends, potential sales area, the deal status, team’s performance, marketing campaigns and more. Freshsales cloud CRM software helps you build elegant graphical reports using tables and charts to understand and monitor your sales progress, and take smart decisions. You can preview reports before you run them, share the report with your team and export them as a .CSV file.

Smart reporting and sales analytics for smart decisions

Communicate from Freshsales

Manage emails right inside Freshsales. Get your inbox synced, have emails automatically associated with the lead and contact and send emails right from the CRM. Make more calls in just a click from the built-in Phone functionality.

Lead Scoring

Be sure you are talking with the right prospect by scoring them by their characteristics and behavior on your website, product and email. The higher the lead score, the more interested is the lead and ready to make a purchase.

APIs and Integrations

Easily integrate Freshsales with other applications such as Segment, Google Calendar and Freshdesk, or use our APIs -- available right from the FREE plan to sync the CRM with other applications.

Over 2000 Happy Customers

  • "With the Freshdesk Integration, Freshsales has taken the sales side of our business a step forward. My support staff can see a full picture of a customer - deals, customer details and activities. It has both sides of our business talking again!"
    Craig Mclaughlin
    Manager, Enterprise Software Solutions at Open Office (APAC)
  • "I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshsales; I had a suggestion for the software and the support team immediately jumped on a call with me to figure out a solution."
    Dylan T Eagle
    Business Development, PRO Lighting Group, INC.
  • "Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just hit the ground running."
    Chris Gaulin
    President / Chair at The Gaulin Foundation